Consumer Protection Networks (CPN)
Last Updated: March 2026
1. Introduction
Consumer Protection Networks (“CPN,” “we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect information related to:
Opting in to receive communications from us
Opting out or revoking consent
Managing your communication preferences
This policy applies to all communication channels, including SMS/text messages, phone calls, email, and digital messaging platforms.
2. Information We Collect
A. When You Opt In
When you provide consent to receive communications, we may collect:
Your name
Your phone number, email address, or other contact information
The method and timestamp of your consent
The program or service you opted into
Any preferences you provide (e.g., communication type, frequency)
Consent may be provided through:
Web forms
SMS keywords
Phone calls
Email
Written or digital agreements
Other legally valid methods
B. When You Opt Out
When you revoke consent, we may collect:
Your contact information
The content of your opt‑out message (e.g., “STOP”)
The date, time, and method of your request
Your response to any legally permitted clarification message
We collect only what is necessary to honor and document your opt‑out.
3. How We Use Your Information
A. For Opt‑In Communications
We use your information to:
Send messages you consented to receive
Provide service updates, alerts, or requested information
Deliver marketing or promotional content (if you opted in)
Improve our communication programs
Maintain compliance records
B. For Opt‑Out Processing
We use opt‑out information solely to:
Honor your request to stop communications
Prevent future unwanted messages
Maintain compliance with TCPA, FCC, and state laws
Document revocation of consent
We do not use opt‑out information for marketing.
4. Your Rights and Choices
A. Opting In
By opting in, you agree to receive communications from CPN through the channels you selected.
You may withdraw consent at any time.
B. Opting Out
You may opt out at any time using any reasonable method, including:
Replying STOP, UNSUBSCRIBE, END, or similar keywords
Emailing or calling us
Requesting removal during a live call
Using any opt‑out link provided in emails
Under FCC 2025 rules, your opt‑out may apply across all communication channels, depending on your request.
5. How We Process Opt‑Out Requests
In accordance with TCPA and FCC regulations:
Opt‑out requests are honored within 10 days
Marketing opt‑outs stop all marketing communications
Informational opt‑outs stop both informational and marketing communications
We may send one clarification message to confirm the scope of your opt‑out (if legally permitted)
No further messages will be sent unless you provide new, affirmative consent
6. Data Sharing & Third Parties
We may share your information only with:
Service providers who help deliver or block communications
Compliance partners
Legal authorities if required by law
These parties must protect your information and may not use it for their own marketing.
We never sell your personal information.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
8. Data Retention
We retain opt‑in and opt‑out records only as long as necessary to:
Provide services
Maintain compliance
Resolve disputes
Meet legal obligations
Records are securely deleted when no longer required.
9. Children’s Privacy
We do not knowingly collect information from children under 13.
If such information is discovered, it will be deleted promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted with a revised “Last Updated” date.
11. Contact Us
For questions about this Privacy Policy or your communication preferences, contact:
Consumer Protection Networks (CPN)
Email: [email protected]
Phone: 1-5074804931
Address: PO Box 8212 Norfolk, VA 23503